Back to White Paper-Defining Quality in an O&M Context
The value of generation assets is the product of several factors, including the resource quality, the tangible value of the physical assets, and the efficiency with which the assets are operated. The outcome of these factors is a cash flow for the owners and stakeholders. Maximizing the value requires minimizing risk related to these factors. The efficiency with which the assets are operated is dependent on both the quality of the team assembled to do the work and the systems and programs in place to govern them.
Defining Quality in an Operations and Maintenance (O&M) Context focuses on the structure, processes, programs, and controls used by successful companies within the wind industry. The purpose of these systems is aimed to maximize fleet performance and to minimize risk through the implementation of an effective quality program.
Regardless of the specifics of how a program is implemented, there will be a few program commonalities, including a set of common goals specifically focused around quality with processes in place to support them, committed resources assigned to execute the program, and a capability and desire to capture and use data to drive improvement.